m

Getjenny
Log in

Leo's is splashing fun all over Finland! Soon there will be as many as 17 parks as HopLops become Leo's parks. Read more ''

FOOD SERVICE

Good to know

Below you will find the terms and conditions and answers to frequently asked questions.

The pass can only be purchased in the Leo´s Playground online shop. The Toys Pass cannot be purchased at HopLop or Leo's parks.

To purchase a pass, log in or register as a Leo's & HopLop Family member and add the child for whom Pass is being purchased. The Pass you purchase will be available through your valid Family account.

When you buy a pass, you register as a member of the Leo's & HopLop Family. The Pass you purchase will be available for the duration of your Family account.

A limited number of passes are on sale. The promotional offer will expire on 7.4.2024 at the latest. 

Yes, Pass is personal and is marked for a specific child.

Yes, Pass includes admission for two adults.

You can buy more than one pass but you must buy one Pass at a time, as Pass is always registered for a specific child.

Pass is valid until 23.6.2024. The sooner you buy, the more adventures you can have!

The Touhupass is valid in all Leo's and HopLop parks in Finland. If you wish to use the pass in Leo´s Playgrounds in other countries, please contact Customer Service at hello@leosleikkimaa.fi or info@hoplop.fi

With a Pass you can have as many adventures as you like during the period of validity of your pass. It is advisable to book your playtime well in advance. One playtime per day. The pass cannot be used to pay for birthdays, outings or group events.

On the first visit, a photo of the child will be taken in the park and attached to the passport to ensure identification. Pass is personal and the child must be prepared to show proof of identity on each adventure (a Kela card is sufficient proof).
The QR code on the passport must be displayed via the Family account when entering the adventure. A screenshot of the passport is not sufficient.

The Toys in a Bag includes one free plastic parallel card on request. To obtain a valid parallel card, Pass must be shown via the Family Account at the park's ticket office. A photocopy of the passport is not sufficient.
The parallel card will allow the child to come and play without having to show the passport separately through the Family Account.

We recommend making an appointment. Remember to log in to your Family account to use your pass.

Book your HopLop playtime in advance via the booking form. Finalise your booking by clicking on the "Use my Activity Pass" button.

Arrive at the park and show your reservation at the cashier, as well as your Toys & Games pass from your Leo's & HopLop Family account. The Activity Pass must be shown directly from your account, a screenshot of the pass is not sufficient. Other children and adults included in the reservation are eligible for a discounted online admission price.

Leo's and HopLop have the right to cancel Pass, if the user repeatedly behaves in a disruptive manner or does not comply with the park's operating rules, or if Passa is misused. 

Customer service will help you at hello@leosleikkimaa.fi or info@hoplop.fi

Contact us

  • Customer service is open Mon-Fri 10:00-17:00 and Sat-Sun 9:00-15:00
  • info@hoplop.fi
  • (+358) 10 837 3041

We welcome contacts primarily via the feedback form.

Call prices: 8.35 cents/call + 6.00 cents/min (VAT 24%) for domestic landlines and 8.35 cents/call + 17.17 cents/min (VAT 24%) for domestic mobile phones. When calling from abroad, the price is determined by the local operator's tariff.

The HopLop Group was founded in 2005 and today it is Finland's largest chain of indoor children's sports and adventure parks and a private children's sports operator. Our social mission is to bring joy and happiness to the everyday lives of families with children and to make it easier, without compromising safety.

Services

Discover HopLop

Instructions and tips

Parks

About the company

Privacy Policy and Booking and Terms of Use

Logged in at

Elina Meikäläinen

My hoplop

Log out

Arrival instructions

  1. Drive to Fredikanterassi 1, 00520 Helsinki
  2. Park on floor P4.
  3. If you are on the second floor, take the lift to floor P4
  4. Find the pink area (the columns) and look for the glass door that says DOWN UNDER.
  5. Enter through the glass doors, turn immediately left. Walk to the end of the corridor and through the door.
  6. You are now on the P4 floor on the top deck. You can access the park either by the lift on the right or by the Hoplop door down the stairs.
  7. Welcome!

Option 1: Follow the yellow DOWN UNDER signs hanging from the ceiling, which will lead you to your destination. Note that not all lifts stop on all floors. Maps in the mall will help you find the lifts and the route.

Option 2: On arrival at Tripla from the train station, there is an information desk on floor 4 where you can ask for advice. 

Option 3: Take the lifts in the shopping centre to floor P4 (parking garage). Follow the yellow DOWN UNDER signs and the signs on the ceiling until you see the HOPLOP signs. Follow the signs to the park. This is a completely FREE option for entering the park.

Option 4: MINITRIPLA is located on the second floor of the shopping centre. From there, a DOWN UNDER signposted route runs along the corridor to the lifts that take you directly to the park (the lifts are timed, and only go to floor P6 when the park is open). 

Option 1: Follow the yellow DOWN UNDER signs hanging from the ceiling, which will lead you to your destination. Note that not all lifts stop on all floors. Maps in the mall will help you find the lifts and the route.

Option 2: On arrival at Tripla from the train station, there is an information desk on floor 4 where you can ask for advice. 

Option 3: Take the lifts in the shopping centre to floor P4 (parking garage). Follow the yellow DOWN UNDER signs and the signs on the ceiling until you see the HOPLOP signs. Follow the signs to the park. This is a completely FREE option for entering the park.

Option 4: MINITRIPLA is located on the second floor of the shopping centre. From there, a DOWN UNDER signposted route runs along the corridor to the lifts that take you directly to the park (the lifts are timed, and only go to floor P6 when the park is open). 

 

Sign in to MyHopLop

Have you forgotten your password? Click here.

No username? Register here

Gift for a hero: your very own Monthly pass!

When you book a birthday party between 16.4.-26.5.2024, you will receive a monthly pass as a gift for your hero. The pass can be collected from the park on the day of the celebration, which is also the start of the month's play time. Pass The pass is linked to the Family account of the reserver.

Yes, Pass is personal and is marked for the birthday hero.

With a Pass you can have as many adventures as you like during the period of validity of your pass. It is advisable to book your playtime well in advance. One playtime per day. The pass cannot be used to pay for birthdays, outings or group events.

Pass is valid in all Leo's and HopLop parks in Finland. If you wish to use the pass in Leo´s Playgrounds in other countries, please contact Customer Service at hello@leosleikkimaa.fi or info@hoplop.fi

With a Pass you can have as many adventures as you like during the period of validity of your pass. It is advisable to book your playtime well in advance. One playtime per day. The pass cannot be used to pay for birthdays, outings or group events.

We recommend making a playtime booking. Remember to log in to your Family account to use your pass.
Book your playtime in advance via the appointment form. Finalise your booking by clicking on the "Use passport" button.
 
Arrive at the park and show your reservation to the cashier, and your pass from your Leo's & HopLop Family account. Pass must be shown directly from your account, a screenshot of your pass is not sufficient. Other children and adults included in the reservation are eligible for a discounted online admission price.
Leo's and HopLop have the right to revoke Pass if the user repeatedly behaves in a disruptive manner or does not comply with the park's rules of operation or if the pass is misused. 
 
Customer service will help you at hello@leoshoplop.fi